Helping marketers tailor one campaign to thousands, each person getting content meant for them.
Re-imagining the EDRS autoscaling dashboard, so cloud admins control their policies and cut infrastructure cost.
Redesigning a neglected enterprise console, lifting its NPS from below zero into the 60s and 70s.
Leading design for AI-powered creative workflows, making advanced technology accessible to millions of designers worldwide.
Reimagined enterprise resource management with scalable design patterns, intelligent scheduling, and cost optimization features.
Design thinking transformation that improved NPS scores through systematic research, earning IBM Impact Award 2021.